WELCOME TO SERERRA KNOWLEDGE DESK
You’ve got questions? We’ve got answers! Explore our free knowledge desk, full of useful tips and tricks about your NetSuite system and any Sererra products and services! Ask away!
Why Clients Love Us
Let’s be honest - we all like being liked, at least to a certain degree. Sererra’s commitment to our customers is pretty simple: be there, and be good at it. Here are just some of the ways we help our clients (and probably the reasons why they love us so much!).
Project Management
Being in business for over 15 years and having over a thousand cloud application implementations under our belts, we get project management. We organize chaos in a multitude of ways, but mainly by managing risks, quality, change, and knowledge transfer.
Project Recovery
Not all superheroes wear capes. Not that we’re saying we’re superheroes, but when you feel your current project is in trouble, you can count on us to provide you with an honest and reliable assessment with a recommended recovery plan.
Experience
We’ve got the experience. Over thousands, actually. Our team has significant global experiences with domain knowledge in business consulting, implementation, project management, and application development through senior-level positions at Fortune 1000 companies.
Business Process Approach
We’ve got a sweet business process approach, where instead of replicating your existing business processes to a new instance of Oracle NetSuite, we create and implement business process models that work best for you.
Turnkey Approach
Decisions, decisions, decisions. Ironically enough, Sererra’s DECIDE is a core set of methodologies and tools designed to help our clients choose the right solution during the pre-sales stage, all the way to go-live and post implementation support!
Consultative Approach
We like to plan for future success. Our consultants don’t just focus on short-term wins. We in it for the long-haul. We identify our clients’ pain points and obstacle to success, and we provide strategic recommendations to keep their businesses running optimally. We're all about best practices.
Knowledge Base Categories
Knowledge is power! Get exploring by starting off with these cool topics!
Getting Started on NetSuite 4
Perfect place to get started on Oracle NetSuite. Basic information for new users.
NetSuite Latest Release 3
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General Questions 15
General questions related to Sererra and NetSuite.
Videos Tutorials 2
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Our Achievements
We won't gloat. Just continue reading below.
CLOUD IMPLEMENTATIONS
YEARS AS NETSUITE PARTNER
CONTINENTS SERVED
INDUSTRY ACCOLADES
Plugin UI/UX are excellent! KB is loaded with useful features and easy to modify to any WordPress theme. Also excellent customer support for questions, tips and advanced code snippets.
Jipax Beck
CTO, Deborah Softwares, USAPlugin UI/UX are excellent! KB is loaded with useful features and easy to modify to any WordPress theme. Also excellent customer support for questions, tips and advanced code snippets.
Harry Williams
CTO, Deborah Softwares, USACan't find what you're looking for?
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